Thumbtack Complaints, Customer Claims, Free Resolution Services
Additionally, Service Professionals agree that Thumbtack may reverse payments that have been made to a Service Professional's Stripe Connected Account when a customer refund or guarantee payout is warranted, including in connection with such Service Professional's actions or inactions that are prohibited by these Terms.
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How to contact Thumbtack customer service. If you need to contact Thumbtack for any reason, you have a few options. We'd recommend the following: Thumbtack Phone Number. 1-866-501-5809. Use When: Your problem is serious, and you need to speak to a person who can give you immediate support. Thumbtack Email [email protected]
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The Thumbtack Guarantee is limited to $1000 for the Money-Back Guarantee, and $100,000 for the Property Damage Guarantee, and it applies only to customers. This means Thumbtack will accept Guarantee requests only from the person who, using Thumbtack as a registered user, requested work and hired the professional through Thumbtack.
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About this app. When you need to hire a pro for your home project - whether a house cleaner, plumber, roofer, or handyman - Thumbtack helps you find them for free. Hire local pros near you for any project โ from lawn mowing to home design. Finish up seasonal tasks and make sure your house is ready for changing temperatures and weather.
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How it works First, target the right jobs for you. On Thumbtack, you create a profile and let the customers reach out. Tell us about the jobs you want โ what kind, what size, when and where. When your preferences match a customer's job details, you show up in their search results. If they're interested in your business, they'll get in touch.
Thumbtack Phone, Email, Address, Customer Service Contacts
Report a concern - Thumbtack HelpIf you have a problem with a pro you hired on Thumbtack, you can report it to us using our online form. We'll review your case and try to help you resolve the issue. You may also be eligible for our Thumbtack Guarantee, which covers up to $1,000 of property damage or unsatisfactory work.
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44 Unresolved Total complaints: 44 Resolved complaints: 0 (0%) Unresolved complaints: 44 (100%) Our verdict: Engaging with Thumbtack at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback.
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Thumbtack is 20 out of 23 best companies in the category Handyman on Trustpilot. Thumbtack is 2 out of 2 best companies in the category Lawn Care Service on Trustpilot. Thumbtack is 13 out of 16 best companies in the category Moving Company on Trustpilot. Thumbtack is 74 out of 105 best companies in the category Online Marketplace on Trustpilot.
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Thumbtack's Front Desk service has been fantastic. My instant reply is exactly what I needed to be that first response to the customer when they post a job, giving me time to review the details of the job and then follow up with a reply or call to discuss it. Many times, customers tell me "thank you for replying so quickly".
Thumbtack Reviews 1,204 Reviews of Sitejabber
Writing, translation, and transcription Home Improvement Wellness Pets Business Events Lessons Crafts Design and web Legal Personal Photography Repair and technical support Writing, translation, and transcription
Thumbtack Clone Script Services Booking App Solution Service Genie
Headquarters. 1355 Market St Ste 600, San Francisco, CA 94103-1337. BBB File Opened: 9/1/2010. Years in Business: 15. Business Started: 10/9/2008. Business Incorporated:
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3. The Thumbtack Guarantee. Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. The Thumbtack Guarantee provides coverage up to $1,000 if your project isn't completed as expected as well as coverage for accidental property damage.
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If you have an issue with any of the scams or complaints mentioned above, you should contact Thumbtack customer service as soon as possible. Here are the main methods you can use: Contact Thumbtack by Phone. 1-866-501-5809.. If you need a personal touch or have a problem that takes a long time to explain, use the Thumbtack phone number, or.
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Contact us: +1 (855) 663-9023 or let us call you. See how Thumbtack is different. No subscription fees There's no charge to join, no annual fees, and no membership fees. Great customers Hear from customers who choose you, with high intent to hire. Control & flexibility Powerful tools help you budget and control how many leads you get. Features
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If you tried this last week much of the company was off as we were meeting in person for the first time in nearly 3 years (since we went remote-first during the pandemic) - so, phone support was not available during that time.
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How to Contact Thumbtack Customer Service/Support Thumbtack for Professionals Contact Information Listed below are our top recommendations on how to get in contact with Thumbtack for Professionals.